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How do I return a damaged poster?

If your poster arrives damaged, we will send you a replacement completely free of charge and hassle-free. No need to worry.

Step-by-Step Instructions

  1. 1

    Take a photo of the damaged poster and the packaging.

  2. 2

    Send us an email at support@desgnio.com with your order number and the photos.

  3. 3

    We will immediately trigger the print and shipment of a new poster.

  4. 4

    You do not need to send the damaged poster back to us.

Get in touch

Still need help?

We’re here to help you — reach out anytime.

Direct Channels

You can reach us through our official email address, by sending a message, or by scheduling a call back.

Official Emailofficial@desgnio.com
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* We typically reply within 24 hours.
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